Return policy

**Return Policy for Tomie & Company**

At Tomie & Company, we strive to ensure that you are delighted with your jewelry purchase. If, for any reason, you are not completely satisfied with your order, we offer a straightforward return policy to provide you with peace of mind.

**Return Window:**
You may return any item for a full refund within 10 days of receiving your merchandise.

**Conditions for Return:**
1. **Eligibility:** Items must be returned within 10 days from the date of delivery.
2. **Condition:** Jewelry must be in its original, unworn condition with all tags, packaging, and accompanying materials intact.
3. **Proof of Purchase:** Please include your original receipt or proof of purchase with the return.

**How to Return:**
1. **Contact Us:** Before returning, contact our customer service team at [customer service email/phone number] to obtain a return authorization and instructions.
2. **Packaging:** Carefully package the item to prevent damage during transit. We recommend using the original packaging if possible.
3. **Shipping:** Return the item using a trackable shipping method to ensure it reaches us safely.

**Refund Processing:**
Once we receive and inspect the returned item, we will process your refund to the original payment method within 5-7 business days.

**Exceptions:**
– Custom or personalized items are not eligible for return.
– Items purchased during promotional or sale events may be subject to different return conditions.

For any questions or assistance with your return, please reach out to our customer service team. We are here to help ensure your experience with Tomie & Company is exceptional.

Thank you for choosing Tomie & Company!